FAQ | Princeton Reserve

What leasing options are available?

​Our lease terms typically run for 12-18 months.

Do I need a lease guarantor?

​We allow a guarantor for income purposes only. 

Do you offer co-living with individual leases?

No, we do not. One lease for each apartment home. ​All residents over the age of 18 listed on an application will be responsible for the lease. 

What are your application requirements?

Household income must be at least 4x the rent, pass a background, criminal check, and a credit check.

Can I apply online?

Yes! Use the apply tab on the website to get started: princetonreserve.com.

How much is the security deposit? Is any of it refundable?

There is a $500 holding deposit at the time of application. Once the application has been approved this $500 will either become or go towards your security deposit.

Is there a separate application fee?

No, there is not a separate application fee. 

Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

​We use a third-party verification that looks at the household income, background, credit, and rental history.

Do I have to pay first & last month's rent?

​We do not require last month's rent

When is rent due and how can I pay my rent? What forms of payment are acceptable?

Rent is due on the first of the month. ​Online payments are preferred but will accept checks and/or money orders. 

Is there a late fee for overdue payments? Is there a grace period?

After the 3rd of the month, rent is considered late. 

Are utilities included?

Hot water, sewage, and trash removal are included in the rent. Residents are responsible for any other utilities.

Is renter's insurance required?

​Yes, we require renter's insurance. A minimum of $100,000 in limited liability coverage is required. Proof of policy must be provided to the leasing office prior to move in. 

What happens if I need to move out before my lease expires?

The resident is responsible through the end of the lease. Lease breaks are handled individually.

Can the apartment be sublet or listed on Airbnb or VRBO?

No, we do not allow subletting or for apartments to be listed on short-term rental platforms like Airbnb or VRBO.

What are the occupancy guidelines?

We allow up to 4 occupants in a 2-bedroom if one person is under the age of 18.

What are hours of the leasing office?

​The leasing office is open Monday - Friday, 9 AM - 5 PM, Saturday, 10 AM - 4 PM, Closed Sunday. The leasing office is closed on New Year's Day, Martin Luther King Jr. Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, and Christmas Day. 

What are the hours for the fitness center.

For your convenience, the fitness center is open from 5 AM to 10 PM — head on over for a workout soon!

What are the hours for the pool?

​The pool is open Monday - Friday from 9 AM - 8 PM, and on Saturday and Sunday from 10 AM - 8 PM. 

What are the hours for the laundry facilities?

The laundry facilities are open 24/7 for your convenience. 

Do you offer valet trash service and/or recycling?

While we do not offer valet trash service or dedicated recycling, we do have trash receptacles available for resident use. 

Do you have cable/internet?

We are wired for Comcast.  Residents are responsible for their choice of cable/internet. 

Do you have package lockers/how do I get my packages?

Packages are delivered to the building. 

Is additional storage available?

We do not have additional storage available. 

What security features does this property offer?

​We have cameras located in areas of the community.

Does this community have a pest control service?

Yes, we use JP Pest Services to regularly apply pest prevention measures. 

Are BBQ grills available?

​We have bbq grills located in the courtyard that can be used by all residents.

Does the community have bicycle racks?

​Yes there are multiple racks throughout the property.

I have a noise complaint. Who do I contact?

Please contact the Leasing Office for assistance in resolving noise concerns. 

What is the smoking policy?

We are pleased to be a smoke-free community. 

I have a maintenance/emergency maintenance issue; who do I contact?

For non-emergency maintenance issues contact the leasing office during business hours. For emergency maintenance call 978-957-2000. 

Do you allow pets? What is the pet policy?

​We are a pet-friendly community. Apartments that have pets will be required to give a full security deposit. Up to two pets, but only one dog maximum. (ie. two indoor cats or one dog* and one cat) Max weight limit is 80lbs. Monthly pet rents will apply. *Restrictions apply. Cats are allowed in all apartment homes. Dogs are allowed in buildings 100, 110, 120, 130, 400, 410, 420, 430, 500, 510, 520 and the 525 Building.

What is the parking situation? What about guest parking?

We provide ample parking for residents. ​Guest parking is located near the leasing office.

What is the policy for snow removal?

Snow removal begins the morning after the storm. Cars will need to be moved to a cleared spot until removal is complete.

Are there building quiet hours?

Yes. Quiet hours are from 9 PM to 8 AM. Please be considerate of your neighbors. 

What decorations or changes to the apartment are prohibited?

​No external decor, taking down blinds, or removing carpet.

Are there restrictions for what can be put on balconies or patios?

Only electric grills are permitted on your balcony. Items being stored on your patio/balcony are not permitted.

What is the procedure for moving in/out?

Move-in/Move-out is scheduled with the leasing team.

Are washers and dryers available? Are they in the apartment?

​We do not have washers and dryers in each apartment; however, each building does have a laundry facility available for residents to use. 

What appliances are in the kitchen?

Kitchens are equipped with a refrigerator, electric stove, and dishwasher — typically GE appliances. Kitchens do not have built-in microwaves. 

Is there a bathtub or just a shower? Are they together or separate?

Apartments bathrooms have a tub/shower combination setup. 

Do the apartments have air conditioning?

Yes! Apartments have air conditioning for your summertime comfort. 

Do apartments have built-in USB outlets?

At this time USB outlets are not available in apartments. 

When were these apartments built? Have there been any renovations?

We are currently renovating our apartment homes at PrincetonReserve. The Estate building built in 2007.

Are you near any transportation routes? Which ones?

Yes, we are near Route 3. 

Is there public transportation nearby? What stop is closest?

Yes. There is a bus stop less than a mile from the community.

How much traffic is there in the area? Are there any times during day/night that it is heavy?

We are off the main road in a tree-lined community

What public schools are in the area?

Public schools in the area include Dracut High School and Englesby Elementary.